Terms and Conditions

Welcome to Roots Supply Solutions! These Terms and Conditions govern your access to and use of our website, roots-gt.com. By engaging with our site, you agree to abide by these terms. If you disagree with any aspect of these terms, we kindly ask that you do not use our website.

1. Acceptance of Terms

By accessing our website, you confirm that you are at least 18 years old and possess the legal capacity to enter into these terms. If you are using the site on behalf of a corporation or entity, you represent that you have the authority to bind that organization to these terms.

2. Modifications to Terms

Roots Supply Solutions reserves the right to alter these Terms and Conditions at any time. Any modifications will be posted on this page, and your continued use of the website signifies your acceptance of the updated terms.

3. User Accounts

Some functionalities of our website may necessitate the creation of an account. You are responsible for maintaining the confidentiality of your account information and for all activities carried out under your account. Please inform us immediately if you notice any unauthorized use of your account.

4. Product Information and Availability

We strive for accuracy in product descriptions and pricing on our website. However, we cannot guarantee that information is error-free. We reserve the right to correct any inaccuracies and modify product availability at any time without prior notice.

5. Order Acceptance and Pricing Policies
All orders placed through our site are subject to confirmation by us. We may refuse or cancel orders for various reasons, including but not limited to product availability, inaccuracies in pricing, or potential fraud. If an order is canceled after payment is made, a full refund will be processed.

6. Shipping and Delivery Information

For detailed information regarding shipping options, delivery times, and related terms, please refer to our Shipping and Delivery Policy.

7. Intellectual Property Rights
All content present on this website—including text, graphics, logos, images, and software—is the exclusive property of Roots Supply Solutions or its content suppliers and is protected by international copyright, trademark, and intellectual property laws. Any unauthorized use of our materials is strictly forbidden.

8. User Responsibilities
You agree to utilize the website only for lawful purposes and in a manner that does not harm, disable, or impair the site or interfere with other users’ enjoyment of the site. You further agree not to attempt unauthorized access to any part of the site or any systems connected to it.

9. Limitation of Liability
To the maximum extent permitted by applicable law, Roots Supply Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, resulting from (i) your ability to access or use (or inability to access or use) the website; (ii) any content or actions of third parties present on the website; or (iii) any unauthorized access to or usage of our servers.

10. Indemnification
You agree to indemnify and hold harmless Roots Supply Solutions and its affiliates, licensors, and service providers from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the website or any violation of these Terms and Conditions.

11. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Dubai, UAE. Any disputes arising from these terms will be resolved exclusively in the courts located in Dubai, UAE.

12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please reach out to us at:

Email: [info@roots-gt.com](mailto:info@roots-gt.com)
Phone: (+971) 43933315
Business Hours: Monday to Saturday, 8:00 AM - 6:00 PM (GST- Gulf Standard Time)

Thank you for choosing Roots Supply Solutions! We value your business and eagerly anticipate the opportunity to serve you.